Return Policy

At Fliposs, customer satisfaction is important to us. If you receive a product that is damaged, defective, incorrect, or significantly different from what was ordered, you may request a return in accordance with the policy below.

Return Eligibility

To be eligible for a return:

• A return request must be submitted within 3 calendar days from the date of delivery.

• Returns will not be accepted after 3 days under any circumstances.

• The product must be unused, unwashed, and in its original condition.

• All original packaging, tags, manuals, accessories, invoices, and free gifts (if any) must be included.

• The product must not show signs of misuse, damage caused by the customer, or unauthorized repairs.

Non-Returnable Items

The following products are generally not eligible for return unless they arrive damaged, defective, or incorrect:

• Personal care and hygiene products

• Innerwear and intimate apparel

• Perishable goods

• Gift cards and digital products

• Customized or personalized products

• Products marked as "Non-Returnable" on the product page

Damaged, Defective, or Wrong Products

If you receive a damaged, defective, or incorrect item, please contact our customer support within 3 days of delivery. To help us process your request quickly, you may be asked to provide:

• Your order number

• Clear photos or videos of the product

• Photos of the packaging and shipping label

• A brief description of the issue

Our team will review your request and provide an appropriate resolution after verification.

Return Approval

Once your return request is approved:

• Our team will arrange pickup where available, or provide return instructions.

• The product must pass a quality inspection after it is received.

• If the inspection is successful, your return will be processed according to our refund policy.

Return Rejection

Your return request may be declined if:

• The request is made after 3 days from the delivery date.

• The product has been used, damaged, altered, or is missing original packaging or accessories.

• The product does not meet the eligibility requirements stated in this policy.

• False, misleading, or fraudulent return claims are identified.

Important Notice

Please inspect your order immediately upon delivery. Any return request submitted after 3 calendar days from the delivery date will not be accepted. This policy helps us maintain product quality and provide fair service to all customers.

If you have any questions regarding returns, our customer support team will be happy to assist you.