Privacy Policy

Privacy Policy

Last Updated: July 16, 2026

Welcome to Fliposs. Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how Fliposs collects, uses, stores, shares, and protects your information when you use our website, mobile application, and related services.

By accessing or using Fliposs, you agree to the collection and use of your information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Full name

  • Mobile number

  • Email address

  • Billing and shipping addresses

  • Date of birth (if voluntarily provided)

  • Profile photo (optional)

  • Account login credentials

Payment Information

When you make a purchase, payment is processed through secure payment gateways. We may receive limited transaction details such as:

  • Payment status

  • Transaction ID

  • Payment method

  • Amount paid

Fliposs does not store your complete debit card, credit card, UPI PIN, CVV, or banking passwords.

Order Information

We collect information related to your purchases, including:

  • Products ordered

  • Order history

  • Delivery information

  • Shipping status

  • Return and refund history

Device Information

When you use Fliposs, we may automatically collect:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Language preferences

  • Time zone

  • App version

  • Crash reports

Usage Information

We may collect information regarding:

  • Pages visited

  • Search history

  • Products viewed

  • Wishlist activity

  • Cart activity

  • Purchase behavior

  • Time spent on pages

2. How We Use Your Information

Your information may be used to:

  • Create and manage your Fliposs account

  • Process orders and payments

  • Deliver purchased products

  • Provide customer support

  • Verify your identity

  • Send order updates and notifications

  • Process returns and refunds

  • Improve our products and services

  • Detect fraud and unauthorized activity

  • Personalize your shopping experience

  • Recommend relevant products and offers

  • Comply with legal obligations

3. Cashback and Rewards Information

If you participate in cashback or promotional programs, Fliposs may collect information related to:

  • Eligible purchases

  • Cashback earned

  • Reward history

  • Promotional campaign participation

  • Coupon usage

Cashback is subject to verification and the applicable promotional terms.

4. Cookies and Similar Technologies

Fliposs uses cookies and similar technologies to:

  • Keep you signed in

  • Remember your preferences

  • Improve website performance

  • Analyze website traffic

  • Provide personalized recommendations

  • Measure marketing effectiveness

  • Enhance user experience

You may disable cookies through your browser settings; however, some features of the platform may not function properly.

5. Sharing of Information

We do not sell your personal information.

We may share your information only when necessary with:

  • Payment gateway providers

  • Courier and logistics partners

  • Customer support providers

  • Technology service providers

  • Cloud hosting providers

  • Analytics providers

  • Government authorities when required by applicable law

All service providers are expected to protect your information and use it only for authorized purposes.

6. Data Security

Fliposs uses reasonable administrative, technical, and organizational safeguards to protect your information, including:

  • Secure servers

  • Encrypted data transmission where applicable

  • Access controls

  • Authentication measures

  • Regular security monitoring

While we strive to protect your information, no method of transmission or storage is completely secure. We encourage users to protect their account credentials and report any suspected unauthorized access.

7. Data Retention

We retain personal information only for as long as necessary to:

  • Provide our services

  • Maintain transaction records

  • Resolve disputes

  • Prevent fraud

  • Comply with legal, regulatory, tax, and accounting obligations

When information is no longer required, it will be securely deleted or anonymized where appropriate.

8. Your Rights

Depending on applicable law, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Update your profile

  • Request deletion of your account (subject to legal obligations)

  • Manage marketing communication preferences

  • Request information about how your data is processed

Requests may be subject to identity verification and applicable legal requirements.

9. Marketing Communications

With your consent or where permitted by law, Fliposs may send:

  • Promotional offers

  • Cashback campaigns

  • New product announcements

  • Discount notifications

  • Order-related updates

You may opt out of promotional communications at any time through your account settings or the unsubscribe option provided in applicable communications. Transactional messages related to your orders or account may still be sent.

10. Third-Party Services

Our platform may contain links to third-party websites, payment services, or external applications. Fliposs is not responsible for the privacy practices, security, or content of third-party services. We encourage you to review their respective privacy policies before providing personal information.

11. Children's Privacy

Fliposs is not intended for children under the age of 18 without appropriate parental or guardian involvement. We do not knowingly collect personal information from children in violation of applicable law.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices. The updated version will be posted on this page with the revised "Last Updated" date. Continued use of Fliposs after changes are published constitutes acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact the Fliposs customer support team through the contact details provided on our website or mobile application.

Your Privacy Matters

At Fliposs, protecting your privacy is a priority. We are committed to handling your personal information responsibly while providing a secure, transparent, and rewarding shopping experience.